Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Houston Richards
Office Hours
After Hours by Appointment
Address
Independence, MO 64050
Next to Cathay Express
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Parking: Right side of building
-
Phone
(816) 796-9111 -
Fax
(816) 203-4411
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Parking: Right side of building
-
Phone
(816) 796-9111 -
Fax
(816) 203-4411
Languages
Simple Insights®
How to determine if supplemental health insurance is right for you
How to determine if supplemental health insurance is right for you
Supplemental health insurance helps pay for costs and services that your regular healthcare plan doesn't cover.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
What is an SR-22?
What is an SR-22?
You may need an SR-22 certificate of financial responsibility if your driving privileges have been taken away and you want to get back on the road.
Social Media
Viewing team member 1 of 6
Julie Westhefer
Agent's Executive Assistant
License #8478308
Originally from San Jose, California, Julie has called Independence, Missouri home since 2004. She serves as Executive Assistant at Houston Richards State Farm – Insurance Agent KC, bringing an impressive 30 years of experience in business administration and customer service to our local team.
Julie genuinely enjoys helping people, building lasting relationships, and making customers feel welcome and cared for. Her years of experience, attention to detail, and passion for serving others make her an important part of the Houston Richards State Farm team.
Outside the office, Julie is all about family, friends, caring for others, and having fun. She especially enjoys attending her children’s and grandchildren’s activities and spending time with loved ones and her husband, Mike. Julie is proud to serve the Independence and Kansas City community she has called home for more than 20 years.
Viewing team member 2 of 6
Kaylie Westhefer
Marketing Coordinator
License #3003582471
Kaylie has called Independence, Missouri home since 2004. She graduated from Truman High School and earned her bachelor’s degree in Marketing from Northwest Missouri State University in 2024.
Kaylie joined Houston Richards State Farm – Insurance Agent KC in December 2021 and works in marketing and customer service. She enjoys helping customers with their insurance needs, building lasting relationships, and finding new ways to connect Houston Richards State Farm with the Independence and greater Kansas City community. Whether she’s helping someone in the office, over the phone, or out at a local event, Kaylie loves getting to know the people our agency serves.
Outside of work, Kaylie is engaged and enjoys spending time with her fiancé, family, friends, and her two dogs. She is proud to be part of the community she grew up in and looks forward to continuing to grow her career with Houston Richards State Farm while helping the agency serve even more local families.
Viewing team member 3 of 6
Colbi Marks
Customer Service Representative
License #3003423428
Viewing team member 4 of 6
Wendy Forbes
Customer Service Representative
License #8459758
Viewing team member 5 of 6
Jessica Crosby
Account Manager
License #3003536172
Originally from Massachusetts, Jessica has called Central Florida home for nearly 20 years. She has worked in the insurance industry since 2019 and joined Houston Richards State Farm – Insurance Agent KC in 2025 as our New Customer Acquisitions Manager.
Jessica enjoys helping new customers navigate their insurance options and making the process of joining our agency feel simple and welcoming. Although she is based in Florida, she regularly travels to Missouri to work alongside our team, meet customers, and participate in local events throughout the Independence and Kansas City community. Her insurance experience, enthusiasm, and dedication to building relationships make her an important part of our team.
Outside of work, Jessica is married and a proud mom of two young daughters. She enjoys spending time with her family and volunteering at her children’s school.
Viewing team member 6 of 6
Jacob Freers
Account Manager
License #3002809550
Jacob Freers was born and raised in Missouri and graduated from Truman High School in 2020 before earning his degree in Finance from the University of Central Missouri. He joined Houston Richards State Farm – Insurance Agent KC in 2025, where he helps customers understand their insurance options and find coverage that fits their individual needs.
With his background in finance, Jacob brings a unique perspective to conversations about insurance and enjoys helping customers understand how protecting what they have today can fit into their bigger financial picture. He values building relationships and making insurance easier to understand for the individuals and families our agency serves throughout Independence and the Kansas City area.
Outside the office, Jacob enjoys staying active, golfing, and spending time with family, his fiancée and fellow team member Kaylie, and their two dogs.