State Farm® Insurance Agent Houston Richards

"Houston made it very easy and convenient to switch insurance."

"Super fast and great help on my insurance"

"We recently switched our insurance to State Farm. We had such a good experience with Jill @ Houston Richards State Farm. She walked us through everything from start to finish. She explained every option and redid the policy a couple times until it was what we needed. She was absolutely a delight to work with, and I look forward to a good relationship with State Farm!"

"Great insurance policy rate big time momey savings"

"The people at this location are phenomenal! Jill reached out to me to see if I would be interested in looking into their automotive insurance quotes. I currently have a life insurance policy with them and was originally quoted a high rate for auto insurance. Jill reached out and insisted that I would qualify for a lower rate. I was very reluctant to try again but Jill delivered what she promised and gave me excellent customer service throughout the process. She’s one of the many people I enjoy working with at this location."

"Julie takes great care of us with our insurance need…. Always kind and professional."

"Kaylie was very helpful and was able to answer all my questions."

"Kaylie, Jacob, and Julie are great!"

"Colby was so sweet and professional to work with and took care of all my concerns."

"Houston helped get us set up with Car, Home owners and Life insurance. He saved us a lot of money with our new policies. He was very patient with all of my questions and always gets back to me in a timely manner. We’re very happy we made the switch to State Farm. His team is wonderful in everything they do and I highly recommend them to anyone looking for insurance. Colbi has also helped us with policy changes recently and she made the process very smooth."

"Jacob has been excellent when it comes to communication and keeping us informed. He is quick to respond and resolve anything going on. We really do feel we are valued here and appreciate the way they handle things at Houston Richards. Jill was also a pleasure to work with when we needed to change a vehicle on our policy. All around an amazing team and would recommend anyone to them."

"Professional and always helpful, appreciate the information and the clear explanation of polices and the advantages of each."

"Wonderful experience with Kaylie from State Farm this afternoon. After going over some information, she made me feel even more comfortable with choosing State Farm."

"Had a few questions about my auto insurance billing and seeing if I had all discounts available. Had the pleasure of talking to Jill and she was very knowledgeable and helpful answering all my questions."

"Houston Richards is the man! On short notice I was able to reach out, and he got me set up that evening on my new insurance at a better rate than anyone else offered. Im all for supporting local, and this man and his team go above and beyond obviously.. It's hard to know who to trust to help you with this kind of stuff in life, and I appreciate Houston being reliable and honest to help me out. Shout out to you Houston!"

"This company has the most understanding and helpful group of people. They make you feel like part of the family! Even Winston, the dog, is friendly!"

"Great team, thanks for the pie"

"The staff is always very friendly"

"Houston Richards agency always goes beyond what’s necessary to help their clients.
I’ve been with State Farm for more than twenty years and have had different agencies but Houston Richards has far exceeded in care and service of the other agencies."

"Kylie was absolutely the sweetest and very helpful. Got my issue fixed. Thank you"

"It is always such a great treat to receive a delicious pie. I loved the idea to donate a toy. You guys are the BEST!"

"Great customer service! They're awesome!"

"Houston and his team are truly exceptional, going above and beyond to make every interaction easy, reassuring and personal. They take the time to understand our needs and ensure we feel confident in every decision we make. They respond with professionalism, kindness, and genuine care. Their commitment to outstanding service and taking care of their customers make all the difference."

"Houston Richards and his team at State Farm in Independence, MO are amazing! They’re always professional, helpful, and quick to respond. Houston takes the time to explain everything clearly and makes sure you get the coverage that fits your needs. Great customer service and easy communication highly recommend!"

"Julie consistently goes above and beyond to address any questions I have about my policy. If she doesn’t have the answer right away, she makes it a priority to find out. She’s always professional, knowledgeable, and a pleasure to work with."