State Farm® Insurance Agent Houston Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Trena Hallavant
October 6, 2026
"Colbi. I appreciated you taking care of my payments today ."
"Trena, thank you so much for the 5-star review! We’re glad Colbi was able to help get your payments taken care of and make things easy for you. We’ll be sure to pass along your appreciation to her! Thank you for trusting our team—we’re always here when you need us! - Insurance Agent KC"
Arissa C
October 2, 2026
"Colbi is absolutely amazing! She is so kind, helpful, and always goes above and beyond to help people. Houston Richards State Farm is lucky to have someone like her on their team! Keep up the amazing work!"
"Arissa, thank you so much for the amazing 5-star review! We couldn’t agree more—Colbi is such a great part of our team! We love hearing that her kindness, helpfulness, and willingness to go above and beyond stood out to you. We’ll definitely make sure she sees your sweet words! Thank you for trusting Houston Richards State Farm and for taking the time to recognize Colbi! - Insurance Agent KC"
Monica Dudley
October 2, 2026
"How can I start??? what a beautiful community of people you all have if you want to be insured by a supportive group this is the place to go. I specifically remember colbi being so compassionate and helpful with me and my abundance of needs. She has such an inviting energy a long with everyone else so thank you Colbi thank you everyone will for sure recommend you🤍"
"Monica, thank you so much for such a heartfelt review! Hearing you describe our office as a supportive community of people means so much to our entire team. We’re especially glad Colbi made you feel welcomed, heard, and cared for while helping with everything you needed. Her compassion and inviting personality are a huge part of what makes her so special! We’ll make sure she sees your kind words. Thank you for trusting our team and for recommending us to others! - Insurance Agent KC"
Linda Overbeck
October 2, 2026
"Joslin"
"Linda, so glad to hear that Colbi was able to help you today! We always love catching up with you - appreciate you greatly! - Insurance Agent KC"
Jerry Lynch
October 2, 2026
"Joslin went way above and beyond for me today im very computer stupid thank you so much"
"Jerry, thank you so much for the 5-star review! We’re so glad Joslin was able to go above and beyond to help you out and make everything a little easier. That’s exactly what our team is here for—no matter what you need help with! 😊 We’ll be sure to pass your kind words along to Joslin. We truly appreciate you trusting our team! - Insurance Agent KC"
Sharon Blake
October 2, 2026
"Five stars for Houston Richards and his team, including Colbi Marks, who are friendly, professional, knowledgeable, and genuinely make you feel welcome. Colbi gave me a thorough, informative quote with clear explanations and absolutely no pressure, and I’ve also seen firsthand how much this team cares about the community through their involvement and generosity. Houston has built something special here: a great team and a business that genuinely cares about the people and community they serve."
"Sharon, thank you so much for such a thoughtful review! It means a lot to Houston and our entire team to hear that both the service we provide and our involvement in the community have stood out to you. We’re especially glad Colbi took the time to thoroughly explain your quote, answer your questions, and make the experience comfortable and pressure-free. Houston has always wanted our office to be a place where people feel welcomed, cared for, and confident in their insurance decisions, so your words truly mean a lot to us. Thank you for recognizing our team and for trusting Houston Richards State Farm! - Insurance Agent KC"
Ellen Walls
October 2, 2026
"The staff is always helpful, no matter who I talk to or what my concern is!!"
"Ellen, thank you so much for the wonderful review! We love hearing that no matter who you talk to in our office, you can count on our team to be helpful and easy to reach. Providing that consistent level of service is so important to us. We truly appreciate your trust in our entire team and are always here whenever you need us! - Insurance Agent KC"
Amanda Wallace
October 2, 2026
"Me and my husband have been with state farm for awhile now and love them they have always been there when we needed. They have been EGGcellent."
"Amanda, thank you so much for the 5-star review! We love hearing that you and your husband have been with State Farm for a while and have always felt like you could count on us when you needed help. That’s exactly what being a Good Neighbor is all about! We truly appreciate your continued trust and are grateful to have you both with our agency! - Insurance Agent KC"
Eric Williams
October 1, 2026
"Richard's State Farm has been a lifesaver for me and my Family, saving me hundreds of dollars and I just want to say Thank You"
"Eric, thank you so much for the incredible review! Hearing that our office has made such a difference for you and your family means a lot to our entire team. We’re so glad we’ve been able to help you save hundreds of dollars while making sure your family is taken care of. Thank YOU for trusting us with your insurance—we’re grateful to have you and your family with our agency! - Insurance Agent KC"
Iyani Williams
October 1, 2026
"Great customer service, very chill and laid back environment!! I highly recommend to stop by and see what they have to offer!"
"Iyani, thank you so much for the 5-star review and recommendation! We love hearing that you enjoyed the laid-back atmosphere and had a great experience with our team. We want insurance to feel easy and comfortable, not stressful! We truly appreciate you trusting us with your auto insurance and encouraging others to stop by and see us! - Insurance Agent KC"
Donald
October 1, 2026
"had a accident houston richard an state farm took care of everything i was so embarrassed because I'm a very serious driver they let me no things happen that's why they are there thank you state farm."
"Donald, thank you so much for sharing this and for the 5-star review! Accidents can happen to even the most careful drivers, and we’re so glad Houston and State Farm were there to help make a stressful situation a little easier. That’s exactly why we’re here—to help our customers through the unexpected and make sure they feel taken care of along the way. We truly appreciate your trust in Houston and our team! - Insurance Agent KC"
Shannon Wilson
October 1, 2026
"I have State Farm and love it!"
"Shannon, thank you so much for the 5-star review! We love hearing that you’re happy with State Farm and appreciate you taking the time to show our team some support. We’re grateful to have you with us and are always here whenever you need us! - Insurance Agent KC"
mike binkley
October 1, 2026
"Julie did a great job breaking down the components on my house and auto insurance ensuring I had the correct amount of coverage!"
"Mike, thank you so much for the 5-star review! We’re glad Julie took the time to break down your home and auto insurance and help make sure your coverage fits your needs. Making insurance easier to understand and helping our customers feel confident in their coverage is so important to us. We’ll be sure to pass your kind words along to Julie! - Insurance Agent KC"
Melissa Henry
September 30, 2026
"Friday afternoon on 03/07/2025, my husband and I went were out looking for a new insurance company, (fyi I liked our last agent, just to expensive to stay) the staff inside the office was just so friendly, and that stuck with us.
I am so grateful for Ashlee, we were looking for a new insurance for our car and home, and she helped us , we were looking around and because of her sweet personality , and the staffs friendliness and helping us save money on our home and vehicle insurance we chose Houston Richards -State Farm Insurance. Thank you Ashlee you are not only super sweet, and friendly, you weren't pushy and not allot of insurance companies care, but we felt like you did."
"Melissa,
Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Ashlee and our team. Providing friendly and helpful service is a priority, and it’s great to know that we could assist you in finding the right insurance solutions for your car and home. We truly appreciate your kind words and are delighted that you chose Houston Richards - State Farm Insurance. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Welcome to the family!"
Vic S
September 28, 2026
"Just recently changed from a carrier who we have had for 30 years. It was nice speaking with John and Houston. I feel that they are very knowledgeable in their field. They were able to save us money, which is always a plus! Looking forward to our future business with State Farm, thank you to their staff as well."
"Vic, thank you so much for coming back to update your review! It means a lot that after working with our office over the years, you took the time to specifically recognize Julie. Her kindness, professionalism, and willingness to help are such an important part of our team, and we’ll be sure she sees your kind words! We’re grateful you made the switch to our agency and even more grateful for the continued trust you’ve placed in us. We look forward to taking care of you for many years to come! - Insurance Agent KC"
Gary Clark
September 28, 2026
"Wonderful experience"
"Gary, thank you so much for the 5-star review! We’re happy to hear you had a wonderful experience with our team. We truly appreciate you choosing our agency and are always here whenever you need us! - Insurance Agent KC"
Chelsea Nellis
September 28, 2026
"Best insurance company I have ever been with hands down! They are ALWAYS kind and helpful. They ACTUALLY save you money. The ease of communication is the best part.. I’m a busy work from home mom and I can do anything I need with them via text. The ABSOLUTE BEST! 1000/10 recommend"
"Chelsea, WOW—thank you so much for the incredible review and 1000/10 recommendation! 😊 We love hearing that our team has consistently been kind, helpful, and able to save you money. We know how busy life can get, so making things easy and giving you the option to handle what you need through text is exactly the kind of service we want to provide. Hearing that we’re the best insurance company you’ve ever been with means so much to our entire team. We truly appreciate your trust and are so grateful to have you with our agency! - Insurance Agent KC"
Mayme Clark
September 28, 2026
"Very courteous and very helpful with all my needs."
"Mayme, thank you so much for the 5-star review! We’re glad that Julie and our team have been courteous, helpful, and easy to reach while taking care of your insurance needs. We truly appreciate you trusting us with your auto and property coverage and are always here whenever you need us! - Insurance Agent KC"
Aden Mohamed
September 26, 2026
"Have had great time with Jacob very helpful person thanks"
"Aden, thank you so much for the great review! We’re glad you had such a positive experience working with Jacob and that he was helpful throughout the process. It’s also great to hear our team has been easy to reach and able to get you answers quickly. We’ll be sure to pass your kind words along to Jacob! - Insurance Agent KC"
Madelyn Russell
September 25, 2026
"Got a great quote for auto and life!! Shout out to jacob!"
"Madelyn, thank you so much for the 5-star review! We’re glad Jacob was able to help you with great options for both your auto and life insurance. We’ll definitely make sure he sees the shoutout! 😊 We truly appreciate you giving our office the opportunity to help with your insurance needs! - Insurance Agent KC"
Shirley Anderson
September 25, 2026
"She promptly pulled up homeowns Policyand quoted me the amount of the claim and said I would probably receive mail in the next 10 days. I certainly appreciated her help. I just texted the State Farm"
"Shirley, thank you so much for the 5-star review! We’re glad Colbi was able to quickly pull up your homeowners policy, answer your questions about the claim, and help you know what to expect next. We’ll be sure to pass along your kind words to her! We truly appreciate you trusting our team to help when you need us. - Insurance Agent KC"
Tania Flores
September 24, 2026
"I reached out to Joslin to inquire about a pending billing issue. She was able to resolve it right away. Everyone at the office has been very responsive, helpful and knowledgeable!"
"Tania, thank you so much for the 5-star review! We’re so glad Joslin was able to jump in and get your billing issue resolved right away. It means a lot to hear that our entire team has consistently been responsive, helpful, and knowledgeable when you need us. We’ll be sure to pass your kind words along to Joslin, and we truly appreciate your continued trust in our office! - Insurance Agent KC"
Josiah Torres
September 21, 2026
"I wish I could give 10 stars. EVERYONE in this office is always extremely helpful and friendly. Joslin helped me today when I called, she quickly figured out the answers to the questions I had. Highly recommend Houston Richards State Farm."
"Josiah, thank you so much for the amazing review—we wish Google would let you give us 10 stars too! 😊 It means a lot to hear that everyone in our office has consistently been friendly and helpful. We’re especially glad Joslin was able to quickly get your questions answered and take great care of you today. Thank you for recommending Houston Richards State Farm and for trusting our team! - Insurance Agent KC"
amy sause
September 21, 2026
"Joslin helped with the completion of updating my Different car info and pleased with better rate than originally quoted, thank you to Joslin !"
"Amy, thank you so much for the 5-star review! We’re glad Joslin was able to help get your vehicle information updated and that the final rate ended up being even better than originally quoted! We’ll be sure to pass along your kind words to her. We truly appreciate you trusting our team with your insurance needs! - Insurance Agent KC"
Larry White
September 18, 2026
"I had an issue that to my suprise was handled very quickly by Joslin. I appreciate it!"
"Larry, thank you for the 5-star review! We’re so glad Joslin was able to jump in and get your issue taken care of quickly. We know how important it is to get answers and solutions without the runaround, and we’ll be sure to pass along your kind words to her. We truly appreciate you trusting our team! - Insurance Agent KC"